4.7.1 Safe to install
Streamline Customer Interactions with Intercom Conversations
Intercom Conversations offers a user-friendly platform for managing and enhancing customer communication through chatbots and real-time messaging, making customer support more efficient and personalized.
The Intercom Conversations app is a valuable tool for teammates who need to access their Intercom conversations and customers from their iPhone or iPad. It allows businesses to consolidate their messaging products for sales, marketing, and customer service all in one platform, enabling them to have genuine conversations and build meaningful connections with their customers.
Designed with a user-friendly interface that resembles the messaging apps people use daily, Intercom offers the convenience of engaging with consumers across various channels, including inside your app, on your website, on social media, and through email.
The Intercom Conversations mobile app provides the following features:
- Effortlessly manage your inbox from anywhere
- Access conversations, assign them to team members, and collaborate effectively using internal notes
- Initiate or continue conversations seamlessly
- Send new messages or respond to customers via in-app or email
- Utilize saved replies to handle common questions efficiently
- Quickly search and view leads and users
- Obtain valuable context by viewing a user or lead's live profile, reducing unnecessary back-and-forth communication
Overview
Intercom Conversations is a Freeware software in the category Business developed by InterCom.
The latest version of Intercom Conversations is 4.7.1, released on 07/05/2024. It was initially added to our database on 01/13/2024.
Intercom Conversations runs on the following operating systems: Android/iOS.
Users of Intercom Conversations gave it a rating of 3 out of 5 stars.
Pros
- Real-time messaging for quick and efficient communication with customers
- Advanced features like tagging, assignment, and reporting to help manage conversations effectively
- Option to automate messages and responses with chatbots
- Integration with customer data to provide personalized support
- Ability to track conversation history and customer interactions
Cons
- Can be costly for larger companies or those with high message volume
- May require some training to fully utilize all features and integrations
- Limited customization options for the user interface
FAQ
What is Intercom Conversations?
Intercom Conversations is a messaging platform that allows businesses to communicate with their customers in real-time, facilitating support, sales inquiries, and feedback collection.
What features does Intercom Conversations offer?
Intercom Conversations offers features such as live chat, automated messaging, user segmentation, integration with other tools, and analytics to track conversation effectiveness.
Can I integrate Intercom Conversations with my existing CRM or other tools?
Yes, Intercom Conversations can be integrated with various apps and platforms including popular CRMs like Salesforce, email marketing tools, and more to streamline your communication.
Is Intercom Conversations suitable for small businesses?
Absolutely! Intercom Conversations is designed for businesses of all sizes, with scalable options that can fit the needs of small businesses.
How does the pricing work for Intercom Conversations?
Intercom’s pricing is based on the number of people you interact with and the features you choose. They offer various plans tailored to different business needs.
What type of support does Intercom provide for using Conversations?
Intercom provides extensive resources including documentation, tutorials, customer support via chat or email, and community forums to help users get the most out of Conversations.
Can I customize my message templates in Intercom Conversations?
Yes, you can create and customize message templates within Intercom Conversations to maintain brand consistency and save time on responses.
Does Intercom Conversations support multiple languages?
Yes, Intercom Conversations supports multiple languages to cater to a global audience.
Is there a mobile app for Intercom Conversations?
Yes, Intercom offers a mobile app for iOS and Android devices that allows you to manage conversations on the go.
How does Intercom ensure data security and privacy?
Intercom follows industry-standard security practices including encryption, compliance with privacy regulations like GDPR, and regular security audits.
David Fischer
I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.
Latest Reviews by David Fischer
- Audials TV: Your Ultimate Entertainment Hub for TV Shows and Movies
- Enhance, organize, and share your photos with Ashampoo Photo Commander.
- Effortlessly store and access your files with Google Drive.
- Enhance your network packet capturing with Npcap from Nmap Project!
- Transform Your Gaming Experience with ROG Live Service
Screenshots (Click to view larger)
Related products
Aircall
Revolutionizing Business Communication with Aircall
Around by Miro Labs
With Around by Miro Labs, teams can seamlessly collaborate, communicate, and engage with each other in a single space, regardless of their location.
Brex
Brex: Revolutionizing Business Finances with Ease
Crisp
Crisp Team Inbox is a robust multi-channel helpdesk solution that offers convenient accessibility on your mobile device. Trusted by over 300,000 businesses globally, it stands out as the sole shared inbox mobile app that integrates a wide …
Drift - Chat & Video
Revolutionizing Customer Interactions with Drift
Freshdesk
Freshdesk: Your All-in-One Customer Support Solution
FrontApp
Seamless Team Collaboration with FrontApp
Gong.io
Transform Your Sales Conversations with Gong.io
Help Scout
Help Scout's iOS app provides an efficient and convenient solution for customer support on the go. With this app, customer service professionals can easily assist customers from any location, keeping them connected to the pulse of their …
HubSpot CRM: Grow better
Transform Your Sales with HubSpot CRM
Mercury – Business Banking
Mercury: Simplifying Business Banking for Startups
Mercury – Powerful Banking
Revolutionizing Banking with Mercury
NordLayer: Secure Your Network
NordLayer: The Ultimate Solution for Network Security
Roam: Your Virtual Office
Roam provides a comprehensive virtual office solution that aims to enhance productivity, boost company culture, and improve efficiency by consolidating all team members into a centralized headquarters.
Superhuman Mail
Superhuman Mail: The Email Client Redefined
Tandem Chat
Tandem Chat: Smooth Communication Across Miles
Zendesk Chat
Zendesk Chat is a trusted and popular live chat software used by businesses of all sizes worldwide. The iPhone & iPad app offers the same great features found on the web dashboard.
Zendesk Support
Streamlining Customer Support with ZendeskLatest Reviews
|
FlexNet Activation Service
Streamline Software Activation with FlexNet Activation Service |
|
A Hat in Time
A Whimsical Platformer Adventure Worth Every Penny |
|
|
Leica Geosystems CLM Administrator
Streamline Your Surveying Projects with Leica Geosystems CLM Administrator |
|
Leica Geosystems CLM Activation Wizard
Streamline Your Leica Equipment Setup with CLM Activation Wizard |
|
Smart Puzzle
Unleash Your Inner Genius with Smart Puzzle |
|
Skype
Stay Connected with Skype by Microsoft |
|
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
|
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
|
Microsoft Edge
A New Standard in Web Browsing |
|
Google Chrome
Fast and Versatile Web Browser |
|
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
|
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |
Browse
Latest Updates
Chainflix - Watch & Earn Coins 1.89.22
Welcome to Chainflix, a user-owned video streaming platform where participants collectively contribute to its operation. Content creators, viewers, and storage providers all have a role in shaping the platform.
bus nusantara pariwisata game 5.0
This review examines the Bus Nusantara Pariwisata Game, a simulation designed to emulate the experience of operating a tourist bus.
Bingo 75 2.0.0
This application offers a random number generation feature, selecting integers between 1 and 75. Additionally, it provides an audio narration of each number, facilitating ease of use and accessibility.
Radio Player – Nova Edition 450
Radio Player – Nova Edition demonstrates a sophisticated approach to personal audio consumption, emphasizing user autonomy and customization.
Umbrella Tap - Touch and jump 2.0
This game features a unique concept where players control an umbrella continuously ascending through a dynamically changing environment.
